Terms of service
Welcome to Rocreo. By visiting our website or purchasing from our store, you agree to the following Terms of Service. Please read these terms carefully before using our website.
General Information
Rocreo creates and sells original designs on made-to-order products. We reserve the right to update, modify, or discontinue products, prices, and services at any time without notice.
Products & Orders
We do our best to display our products and designs accurately. However, colours and appearances may vary slightly depending on your device screen settings and product materials.
All products are made to order after your purchase has been placed. Please ensure that your selected product details, including size, model, and shipping information, are correct before completing your order.
Payments
By placing an order with Rocreo, you agree to provide accurate and complete payment information. All payments must be successfully processed before your order is created and fulfilled.
Shipping & Delivery
Orders are produced and shipped through trusted fulfilment partners. Delivery times are estimates and may vary due to production times, shipping carriers, customs, holidays, or other circumstances outside of Rocreo’s control.
Please refer to our Shipping Policy for more information.
Returns & Refunds
Due to the made-to-order nature of our products, returns and exchanges are not accepted for change of mind or incorrect selections.
If your item arrives damaged, defective, or you receive an incorrect product, please contact us. Please refer to our Return & Refund Policy for more information.
Intellectual Property
All designs, images, logos, text, and content on the Rocreo website are owned by Rocreo and are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use any Rocreo designs or content without written permission.
Website Use
You agree to use the Rocreo website only for lawful purposes. You must not use our website to engage in any activity that may harm the website, other users, or our business.
Limitation of Liability
Rocreo is not responsible for any delays, losses, or damages caused by circumstances outside of our control, including shipping delays, carrier issues, or events beyond our reasonable control.
Changes to These Terms
We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Rocreo
Email: rocreonz@gmail.com